Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Prebook Zone Properties LTD collects, uses, and discloses your personal information when you visit our website.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information
  • Contact Information: Name, email address, phone number, and postal address when you fill out our contact forms or request services.
  • Property Information: Details about properties you're interested in buying, selling, or renting.
  • Communication Data: Records of your correspondence with us if you contact us.
Automatically Collected Information
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Cookies Data: See our Cookies section for more information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services, including property listings, valuations, and consultations.
  • To notify you about changes to our services or terms.
  • To allow you to participate in interactive features of our website when you choose to do so.
  • To provide customer support and respond to your inquiries.
  • To gather analysis or valuable information so that we can improve our website and services.
  • To monitor the usage of our website and detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer, unless you have opted not to receive such information.
Legal Basis for Processing

We process your personal information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate interests in providing and improving our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Types of Cookies We Use
  • Essential Cookies: Necessary for the website to function properly and cannot be switched off.
  • Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
  • Functionality Cookies: Enable enhanced functionality and personalization of the website.
  • Targeting Cookies: Set by our advertising partners to build a profile of your interests.
Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our website is used.

Third-Party Service Providers
  • Google Analytics: To understand how visitors interact with our website.
  • Google Maps: To display property locations and provide mapping services.
  • Email Service Providers: To manage communications with our clients.
  • Payment Processors: To handle any transactions on our website.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Sharing and Disclosure

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our website, or to contact you.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Security Measures

We use encryption, access controls, and other security measures to protect your information. We regularly review our security procedures to consider appropriate new technology and methods.

Your Rights

Under data protection laws, you have rights including:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@prebookzonepropertiesltd.co.uk.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address

1 Rosebery Avenue, E12 6PY, United Kingdom